About Waterstone

E-Commerce

Distributor of Media Spots
Waterstone Consulting built a web-based order management system to allow this distributor's customers to order their TV and radio commercials, review order status, and generate reports via the Internet.

Creative Memories
Combining its expertise in SAP R/3 and E-commerce technologies, Waterstone Consulting developed an advanced web-based order entry system that provides this direct sales company with increased order accuracy and shortened lead times.

Distributor of After Market Truck Parts
In a comprehensive Electronic Commerce Strategy, Waterstone Consulting positioned the Internet to link manufacturers and distributors in a cooperative network, improving buy-side margins and contract management for this $700 million consortium of distributors of after-market truck parts.

Searle
With a web-based customer service and document management system, Waterstone Consulting helped this major distributor of healthcare products reduce operating costs while increasing customer service to 24 hours a day.

Mail-order Distributor of Consumer Goods
Waterstone Consulting built a call center system utilizing advanced client/server technology. The system helped this distributor increase order accuracy, minimize training time, and expedite the order cycle.

Consolidated Commerce
Waterstone Consulting provided this electronic commerce and logistics consolidation company with significant competitive advantage in operational efficiencies by redefining its supply chain strategy and then designing and developing a systems infrastructure with the capability to process complex distribution and order information from numerous customers and suppliers.

International Direct Marketer of Contact Lenses
Waterstone Consulting integrated a website and advanced order management system for this direct marketer of contact lenses. The result: a more cost-effective means of generating orders that enables the company to still maintain high customer service levels.

International Provider of Import/Export Services
By enabling remote shippers to electronically file for issuance of customs declarations, Waterstone Consulting helped facilitate the movement of imports and exports between over 50 countries around the world.