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"Waterstone Consulting Named Pivotal Software Certified Systems Integrator " Preferred Integrator of Relationship© CRM Software
Waterstone Consulting today announced its selection into Pivotal's exclusive Certified Alliance Program. As a Pivotal Certified Systems Integrator, Waterstone Consulting will implement, customize, and support Pivotal Relationship for leading companies in a variety of industries. One of only a select number of business consulting firms chosen as preferred Pivotal implementation partners, Waterstone Consulting's client-proven track record in successfully integrating Customer Relationship Management solutions for mid-market and Fortune 500 companies lead to their selection into this market-leading program. Pivotal Relationship 99 is a revolutionary, 360° Customer Relationship Managementä - 'CRM" – application that empowers the entire enterprise to align itself behind the goals of total customer satisfaction and lifelong customer retention. Pivotal Relationship 99 enables every member of the customer team, including inside and outside sales, marketing campaign management, telemarketing, order processing and customer support, to be more organized, proactive, and informed in managing customer relationships. The Pivotal 360° CRM product family provides the most robust and comprehensive CRM solution on the Microsoft®BackOffice® and Internet platforms. This enables business-to-business enterprises around the world to leverage the power of cutting edge Internet, database and mobile technologies to automate and unify all the processes that involve interacting with customers and managing ongoing relationships with them. The product family includes Pivotal eRelationshipä application suite, designed to transform Web sites into Internet Relationship Hubs™ for partner collaboration and customer relationship management over the Internet and Pivotal Relationshipâ 99/SQL7 application suite, designed to unify and automate internal sales, marketing and service operations. "We are pleased to welcome Waterstone Consulting to the Pivotal Certified Alliance Program," said Joe Pope, District Sales Manager. "After speaking with their clients, and learning first hand about Waterstone's ability to deliver CRM solutions- on time, the first time, we felt very strongly that Waterstone Consulting would be the right partner to ensure 'high impact' implementations of Pivotal Relationship software. We knew Waterstone would treat Pivotal clients with the same high level of professionalism we do." "Waterstone Consulting is very excited about our alliance with Pivotal. We use the Relationship 99 software within our own organization, and know what a powerful tool it can be when implemented correctly," said Rick Podgorski, President, Waterstone Consulting. "This gives us the benefit of approaching Relationship 99 implementations not only as a systems integration expert, but also as a business user. This insight helps us deliver CRM solutions that drive bottom line impact from day one." Pivotal Software Inc. develops and markets integrated, 360° application software products for customer relationship management (CRM). Its flagship products, Pivotal eRelationship and Pivotal Relationship, are the leading eCRM and CRM solutions for mid-enterprise business units standardized on the Microsoft BackOffice platform. Pivotal is a privately held, global organization with sales offices around the world and an international alliance network of certified solution providers, systems integrators and distributors. Waterstone Consulting is a business consulting and systems integration firm specializing in advanced customer and operations solutions. With expertise in customer management and supply chain management, including ERP implementations, Waterstone Consulting drives client success by solving complex business needs using advanced technology, a straight-talk approach, and an unmatched ability to deliver on promises. Based in Des Plaines, Illinois, Waterstone Consulting has served the needs of mid-market and Fortune 500 companies since 1992. Waterstone's client roster includes market leaders such as Caterpillar, Monsanto, Allegiance Healthcare, Motorola and Whirlpool. Waterstone Consulting's home page address is http://www.waterstone.com. Press Contacts:
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